Return & Refund Policy
At NatureNest, we value your trust and strive to provide the best possible products and customer experience. However, if you are not satisfied with your purchase, we offer a hassle-free return and refund policy.
Eligibility for Returns
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Customers may request a return within 7 days of receiving their order.
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The product must be unused, unopened, and in its original packaging.
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Products that are used, opened, or damaged due to customer handling will not be accepted.
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To initiate a return, you must contact us via email at sb3241024@gmail.com with your order number and reason for return.
Process for Returns
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Send us an email requesting a return.
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Our support team will review your request and provide you with return instructions.
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Once the product is received and inspected, you will be notified of the approval status.
Refunds
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Approved refunds will be credited back to your original method of payment.
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Refunds are usually processed within 5 business days after approval.
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We only offer refunds at this time and do not support exchanges or store credits.
Exceptions
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Items purchased during sales or promotions may not be eligible for return unless damaged/defective.
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Damaged products due to mishandling by courier partners should be reported immediately upon delivery with supporting photos/videos.